I know that it may be a while ahead of USAIR and American application might be synched. But, there's no reason for your agents to be so disconnected.
I not simply had to squander $fifty in baggage service fees, but I skilled Terrible landing by your pilots, particularly crowded and smaller planes, rude flight attendants, and full imbeciles that handled my baggage mainly because they clearly were illiterate and will not read “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I will start off by indicating that I have knowledgeable the worst flight working day with regards to the airline. First I used to be delayed around one hour due to “temperatureâ€, when it had been Sunlight shining on the departure and arrival airport. Second, I used to be moved to a third flight because of my delay I missed my relationship by 2 minutes. Third, when boarded over the 3rd flight, we sat at the gate for two hrs resulting from “temperature†once more. The moment they deplaned that flight, resulting from expected 2 hour for a longer period delay, I bought moved into a fourth flight.
There’s practically nothing like possessing AA staff acquire in excess of gate 46 terminal d on Sunday, November 3. Is that this their breakroom? Six fellas for an hour And that i see that numerous are “chiefs†about the uniform patch. I’m so happy I compensated to pay attention to Felix and Guerillmo yell and giggle for an hour or so
all to often, management is contacted when points go Improper…this is not a type of letters…..i am contacting american Airways client service because of a great flight attendant named MARITA LORDI (FA #nine
When examining in at IAH, the workers behind the AA desk were all chatting and talking about family vacation. They appear annoyed that we had so many luggage. The extra do the job was getting within their way. This wasn't the best way I predicted to begin my trip.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger over here pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
i needed to be in chicago in the aforementioned time 10:03pm and so i contacted A further Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back again. i would like a refund for the entire return flight as well as booked favored seat of 16F
I’m no guaranteed who to send this message to…this is the only email I could discover. I felt that 85% with the brokers working involving LGA and JFK concerning 8/9 and eight/ten ended up incredibly unfriendly. My spouse and I ended up scheduled to fly from LGA to CMH eight/9 within the 6pm flight. As a consequence of temperature it was delayed and right after sitting down about the Tarmac for more than 2 hrs was in the long run xld. Easy to understand. I will say the flt staff members was particularly accommodating, friendly and entertaining. However whenever we waited in line we ended up eventually handed new boarding passes with very little stated by The person donning a vest that said “managerâ€â€¦he did say This is actually the 1st and only choice (eight/10 at 815pm). We took it and stayed for the airport to check out about standby solutions the subsequent early morning when gate brokers returned. When the brokers returned (we if study course were being awake 24 hrs at this point) they amazed us by indicating that our alternate return was booked from JFK not LGA…great of SOMEONE to inform us this essential detail!
Another thing I couldn’t comprehend is how your letter indicated that amounts for immediate use could be honored When the receipts had been apparent and legible. How could my $46 taxi experience from The Embassy Suites to Wal-Mart not be legible? I only been given ample to include my toiletries at Wal-Mart.
We have been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm common more than enough with traveling to grasp the Captain manufactured the right simply call and the diversion was temperature linked. Upon landing in Belize we ended up knowledgeable via the Captain there was a warning mild on an engine that needed to be resolved, the component was offered in Belize. The end result was a clear mechanical delay. We deplaned and ended up told we'd get food and consume. After greater than one hour we had not been fed as well as a little bit afterwards we were given a sandwich and bottled h2o after which instructed we could board.
I have tried out contacting and was on for quarter-hour only to be hung up on. I've despatched two email messages without any reply… I love your airline but trying to have a improve produced so we don't get rid of every one of the The cash we spent on our flight mainly because we aren’t able to really make it due to the fact my fiancés grandmother handed away and we must be below and might’t go away at this moment While using the funeral developing through our scheduled excursion. I have not been in the position to get any place and getting that i'm a Journey Agent, I know that for circumstances similar to this, In spite of non-refundable tickets, the Airways can provide a credit for partial or may even give credit for the full sum for use on long run journey.
Upcoming, we wish to reassure you that we recognize all opinions. We happily share compliments with the workers who gain them. Be sure to be confident that we also are devoted to answering each criticism we get, and also a representative from our Office will get again for you without delay.
rosity to us shareholders. Management and all staff of AAL are clearly performing an incredible work, mirrored inside the constant rise of